Process analysis

Safety, quality and environmental standards are becoming more stringent - against the background of continually declining prices. To stay competitive it is advisable to take a critical look at processes and technologies.

We advise ground services providers on how to optimize the processes and technologies they implement.

Processes are analyzed systematically and in detail, in particular in the following areas:

• Structural and process organization
• Communications and interfaces
• Customer relations and service agreements
• Infrastructure
• Personnel, training
• Vehicles, equipment
• Supplies
• Processes
• Flight scheduling

For the design of new processes and the planning of efficient organizations, we make proposals in particular in the following areas:

• Structural and process organization
• Communication processes and tools
• Interface scale and design
• Personnel qualifications and staffing levels
• Process management